May every great item become a warm accent in your home, and may your time at home be relaxed and comfortable.

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Last Updated: March 4, 2026

Company Name: Zhijiang Zhaobeng Technology Co., Ltd.

Address: Unit 101, Building 7, Changshengyuan Community, Xicheng Caodianzi, Zengdu District, Suizhou City, Hubei Province, China

Authorized Director: Liao Zhengpin

Social Credit Code: 91421302MAK4TYR0XC

Email: service@mail.jaxorium.com

Phone: +86 16253651315


Dear Customer,

Thank you for choosing Jaxorium Singapore Homeware (hereinafter referred to as "the Store"). Our store focuses on homeware products, covering four core categories: storage & organization (storage boxes, storage bags), cleaning supplies (mops, cloths, cleaning brushes), kitchen essentials (food storage containers, dish towels), and home decor (decorative art, aromatherapy, tabletop decor). We prioritize your personal data security and privacy protection. To help you understand how we collect, use, store, and protect your personal information, we have established this Data Security Statement. Please read it carefully.

1. Data Collection Scope

To provide you with convenient shopping services (including order processing, logistics delivery, customer service, etc.), we only collect the necessary information that you provide during the shopping process. We do not collect irrelevant data. The specific information collected includes:

  • Personal Identity Information: Name, contact number (used for order contact and logistics communication)
  • Shipping Information: Shipping address (used for product delivery)
  • Order and Payment Information: Order number, payment method, payment proof (only used for order verification and refund processing)
  • Inquiry Information: Your inquiry content sent via official email (used to answer your questions and handle after-sales issues)

    • We do not proactively collect sensitive information such as your geographical location, contacts, or photos unless we have obtained your explicit authorization.

    2. Data Usage Rules

    The user data we collect is solely used for the following legitimate purposes, strictly adhering to the "least necessary" principle and not for any other unrelated purposes:

  • Order Processing: Verify order information, arrange product shipment (3-5 business days for shipment, 7-10 business days for delivery), and track logistics progress.
  • Customer Service: Respond to your inquiries, process return/exchange requests, and resolve order-related issues (customer service working hours: Monday to Friday, 9 AM - 6 PM UTC+8:00).
  • Service Optimization: Based on your shopping habits, recommend more suitable home products to enhance your shopping experience.
  • Compliance Requirements: Retain necessary data for compliance checks and rights protection in accordance with Singaporean laws and regulations.

    • Without your written consent, we will not sell, rent, or share your personal data with any third parties unless required by law or necessary to protect your legal rights.

    3. Data Security Protection Measures

    We use industry-leading security technologies and management measures to comprehensively protect your personal data from leakage, tampering, and loss:

  • Technical Protection: User data is encrypted for storage, and we use firewalls, data desensitization, and other technologies to prevent cyberattacks.
  • Access Control: We strictly limit internal staff access to user data. Only authorized personnel are allowed to view relevant data within the scope of their work.
  • Data Retention: User data will be retained for the shortest period necessary to fulfill service needs and legal requirements. After the retention period, data will be deleted or anonymized as required by law.
  • Security Audits: We conduct regular checks and maintenance of our data security systems, promptly identifying potential security risks and ensuring data protection.

    • 4. User Rights

    You have the right to exercise the following rights concerning your personal data. You can contact us via the official email to make requests:

  • Right to Inquiry: Inquire about the collection and use of your personal data.
  • Right to Correction: Request corrections if your personal information (such as shipping address, contact number) changes.
  • Right to Deletion: Request deletion of your personal data, provided that it complies with legal regulations and service agreements.
  • Right to Withdraw Authorization: If you have previously authorized us to collect certain data, you can withdraw your authorization at any time (withdrawing authorization may affect some shopping services).

    • 5. Contact Us

    If you have any questions or concerns regarding personal data security, or need to exercise the above rights or file a complaint, please contact us using the following methods:

  • Official Inquiry Email: service@mail.jaxorium.com
  • Customer Service Hours: Monday to Friday, 9 AM - 6 PM (UTC+8:00)

    • We will verify your needs and promptly address any related matters during working hours.

    6. Additional Notes

  • This Data Security Statement takes effect from the date of publication and applies to all users who visit or purchase products from the store.
  • The store reserves the right to update this statement based on changes in Singapore's data protection laws or store operational needs. Any changes will be publicly announced in a prominent location on the store’s website. By continuing to use the store’s services, you are deemed to accept the updated content.
  • Please take good care of your account information and personal data to avoid data leakage due to improper personal handling.

    • Jaxorium is committed to upholding data security and privacy protection standards, and we are dedicated to providing you with a safe and trustworthy shopping environment. Thank you for your understanding and support, and we wish you a pleasant shopping experience!